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Managed Services

Comprehensive Support for Your Microsoft D365 Ecosystem

Managing and maintaining your Microsoft D365 environment requires continuous attention and expertise. At Propel Saga, our Managed Services provide end-to-end support, ensuring your D365 solutions operate seamlessly and deliver maximum value to your business. With our proactive approach, we take the complexity out of system management, so you can focus on driving your core business objectives.

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What We Offer

1.    24/7 System Monitoring and Maintenance
       a.    Continuous monitoring of your Microsoft D365 applications to ensure optimal performance and uptime.
       b.    Routine maintenance to prevent issues and enhance system stability.

2.    Proactive Issue Resolution
        a.    Early detection and resolution of potential problems before they impact your operations.
        b.    Dedicated support teams to address incidents quickly and efficiently.

3.    Functional and Technical Support
        a.    Assistance with day-to-day operations, configuration updates, and minor customizations.
        b.    Expertise across D365 Business Central (BC), Finance & Operations (F&O), and Customer Engagement (CRM).

4.    Change and Release Management
        a.    Seamless deployment of updates, patches, and new features with minimal disruption.
        b.    Risk assessment and planning to ensure smooth transitions.

5.    Performance Optimization
        a.    Continuous assessment and tuning of your D365 environment for peak efficiency.
        b.    Recommendations for process improvements and system enhancements.

6.    Scalable Services
        a.    Flexible support models tailored to your business size and growth trajectory.
        b.    Options to scale resources and services as your needs evolve.

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Why Choose Propel Saga for Managed Services?

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Certified Expertise : Our team of D365 specialists ensures reliable and informed support.

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Cost Efficiency : Reduce in-house resource overhead with predictable managed service pricing.

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Proactive Approach : Minimize downtime and disruptions with preventive measures.

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Comprehensive Coverage : End-to-end management of your D365 environment, including integrations and third-party tools.

Business Benefits

  • Enhanced Productivity : Focus on strategic goals while we manage your D365 solutions.
  • Improved ROI : Maximize the value of your D365 investment through expert maintenance and optimization.
  • Reduced Risk : Stay ahead of potential issues with proactive monitoring and management.

With Propel Saga’s Managed Services, you gain a trusted partner committed to keeping your Microsoft D365 environment secure, efficient, and aligned with your business needs. Let us handle the management, so you can propel your success.

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Amanpreet Singh Soni - Founding Director

Amanpreet Singh Soni is a visionary entrepreneur and the Founding Director of Aman Group, a growing enterprise rooted in innovation, integrity, and community impact. Beginning his entrepreneurial journey in 2018 with a single pizza restaurant, Amanpreet has since expanded Local Pizza into a successful chain and launched Soni and Sons Construction, a company specializing in commercial building projects.

With a keen eye for opportunity and a commitment to quality, he has grown Aman Group into a diverse portfolio of ventures that blend business success with a sense of purpose. His leadership reflects a balance of strategic thinking and grassroots execution, making him a dynamic force in both hospitality and construction sectors.

Amanpreet is equally passionate about giving back. Over the years, he has supported various local organizations and community initiatives, consistently contributing to efforts that create lasting social value.

In response to a personal health challenge, he also initiated the Healing Hands for Diabetes Foundation—a platform aimed at promoting awareness and support around diabetes care. While his business continues to thrive, his broader mission remains focused on building a better future for both his clients and his community.

From entrepreneurship to advocacy, Amanpreet's work embodies a commitment to growth, resilience, and meaningful change.

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Gurjeev Kaur - Head of Operations

Gurjeev Kaur leads Aman Group’s operations with a strong blend of strategic insight and hands-on leadership. As Head of Operations, she oversees the group’s diverse ventures, including Local Pizza, Soni and Sons Constructions, and Healing Hands for Diabetes Foundation.

Her thoughtful management style ensures each branch not only meets but exceeds expectations in performance, quality, and community impact. Gurjeev focuses on streamlining processes, building strong teams, and maintaining brand consistency.

She holds a Master’s degree in Business Administration and a commerce background, giving her the strategic and analytical skills to manage complex, fast-growing operations.

Rooted in integrity and innovation, Gurjeev plays a key role in Aman Group’s mission to build stronger businesses and healthier communities.

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Manish Prajapati
Director - Business Development

Manish Prajapati is a seasoned Business Growth Leader and Events Management Professional with over 20 years of experience in project management, leadership, entrepreneurship, sales, marketing, and event execution. His expertise spans large-scale business development, strategic planning, and stakeholder engagement, making him a versatile and results-driven leader.

He has successfully launched and managed high-profile initiatives, including the VIPIO (Vancouver Island’s People of India Origin) Awards, the Global Gujarati Gaurav Awards and the Inspiring Wonder Woman Awards, which have received widespread acclaim for their impact and outreach.

Beyond his professional success, Manish is deeply committed to community service, actively participating in social initiatives that reflect his mission-driven leadership style. Passionate about fostering professionalism, networking, and knowledge-sharing, he continues to create meaningful experiences that drive business growth, leadership excellence, and community impact.

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Hemali Shukla
Booking Head

Meet Hemali Shukla, a highly accomplished professional with a Master of Commerce (M.Comm) degree and a Bachelor of Education (B.Ed). Her academic journey reflects a commitment to both commerce and education, showcasing a versatile skill set. Hemali’s dedication extends beyond the professional realm, as she is a devoted wife and mother, contributing significantly to the success and harmony of her household.

With a strong foundation in commerce and a passion for educational excellence, Hemali brings a unique blend of expertise to her pursuits. Her commitment to creating a nurturing environment within her family and community aligns with her belief in the transformative power of knowledge. Hemali Shukla’s story is one of resilience, dedication, and a harmonious integration of academic and personal aspirations, making her a well-rounded individual in both spheres of life.

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Kimberly Knell
Booking Supervisor

Meet Kimberly Buckley, the powerhouse behind our marketing and bookkeeping strategies. As an Admin/Marketing Specialist, she’s not just about optimizing functions – she brings people together within our organization. Kimberly’s attention to detail is unmatched, adding a lively touch to both the nitty-gritty of day-to-day tasks and the big picture of success.

Kimberly’s work is more than just a job; it’s a passion for making success happen. With her strategic insight and hands-on support, she turns the everyday into something special, achieving remarkable outcomes that resonate throughout the team. Whether she’s infusing creativity into marketing efforts or handling bookkeeping details, Kimberly’s approach is friendly, dynamic, and essential to our shared journey towards excellence.

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Emily Mitchell
Accounting Supervisor

Introducing Emily Mitchell, the skilled accountant with CFO4Builders’ Canadian division. Possessing a sharp analytical mind and a fervent commitment to financial excellence, Emily plays a pivotal role in ensuring the financial health and success of the company. With a meticulous approach to numbers and a passion for optimizing financial processes, she contributes significantly to maintaining a robust and efficient financial system.

Emily’s dedication to accuracy, compliance, and strategic financial management makes her an indispensable asset to the CFO4Builders team. Beyond her professional responsibilities, Emily is dedicated to advancing her expertise in accounting and staying abreast of industry trends, positioning herself as a key contributor to the company’s continued success in the Canadian market.

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Raj Kapoor
Accounting Supervisor

Introducing Raj Kapoor, the accomplished accountant spearheading financial excellence at CFO4Builders’ US division. Raj adds a personalized touch to his role, forging meaningful connections with top-tier financial professionals to enhance the strength of our dynamic team. Going beyond the confines of balance sheets and ledgers, Raj is dedicated to cultivating successful financial careers and playing a key role in propelling CFO4Builders to greater heights in the competitive US market.

With a personable demeanor and unwavering professionalism, Raj Kapoor isn’t merely managing finances; he’s crafting success stories and contributing to the sustained growth of CFO4Builders in the dynamic landscape of American business.

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